Photos on this website are representative of each design. Because each piece is made by hand, there may be slight variations from the image shown.


All of Susan Panciera designs are created exclusively by Susan Panciera and carry a lifetime warranty against breakage or defects, excluding manufactured chains and earring backs.  This warranty does not cover stones, loss, theft, or damage due to abuse or mistreatment.


I am happy to make any necessary repairs free of charge.  In case of loss/abuse or mistreatment, please contact me for an estimate of cost of repair. Please email for any questions regarding repairs or alterations.


For repairs or alteration of jewelry other than Susan Panciera, please send as much information as possible along with a photo, and I will happily discuss options and costs.